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Frequently Asked Questions

FAQs for Cork International Hotel

What is the contact number for Cork International Hotel reservations?

Please contact our reservations team on +353 (0) 21 454 9800.


Can I cancel my booking for the Cork International Hotel?

All reservations that have been booked directly on our website –(excepting “Advanced Purchase or pre-pay”) – can be cancelled up to 12 noon on the day of arrival or moved to an alternative date (pending availability) at no charge. Please contact our reservation team to cancel your booking. Please note all bookings made via third parties cannot be cancelled via our reservations team and will need to be cancelled directly with the website on which you made the booking.


Can I cancel a booking for the Cork International Hotel made on Booking.com?

Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.


Can I cancel a booking for the Cork International Hotel made on Expedia.com?

Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.


Can I get my Cork International Hotel Voucher extended? 

Please contact our reception team on +353 (0) 21 454 9800 to make an extension request .


What is the contact information for the Cork International Hotel HR Department?

If you are a team member, please contact the relevant HR team member or email klinehan@trigonhotels.com . You will find the information in your starter pack. If you are contacting on behalf of the media, please email amansworth@trigonhotels.com

How many stars does Cork International Hotel have?

The Cork International Hotel is a 4 star hotel.


How far is Cork International Hotel from the airport?

We are a 2 minute walk from Cork International Airport.


Do you have international adapters?

Adapters are available at reception so that you can plug in and charge your devices with minimal fuss.


Can I get food after hours?

Yes, you can order from our room service menu 24 hours a day.


Do you have a restaurant?

For a light snack, quick lunch, dinner and a match why not visit The New Yorker Bar in Cork International Hotel. Creative dishes are prepared for you with the freshest of locally sourced produce. We ensure that all our meats, poultry & game are ‘feile bia’ approved and our beef is guaranteed 100% Irish.

Opening Hours

12:00 – 17:00 Lunch Menu (Daily)

17.00 – 22:00 Full Dinner Menu (Daily)

Breakfast is served from 7am to 10:30 am in The Atlantic Restaurant.

Sunday Lunch is served in The Atlantic restaurant from 13:00 to 15:00.


Do you have a pool?

We do not have a pool, however, we do have a gym with a selection of machines, free weights and multiple cardio machines.


I want to book a confirmation/communion/event. How do i do this?

Give us a call on, 021 454 9889. We will be more than happy to assist you in your event booking.


Do your rooms have wifi?

Our superfast 300MB wifi is complimentary for all guests and no login is required so whether you want to catch up on work or your favourite tv shows, we’ve got you covered!


Do you have any job openings at present?

Any job vacancies we have at present can be found on our careers page!


Can I book a meeting room?

Yes of course! You can call our conference team on 353 21 454 9889 or email them at conference@corkinternationalhotel.com


Do you have gluten free options in your restaurant? Do you cater for food intolerances/allergies?

We always and try and accommodate every dietary requirement of our guests. Make sure to let your server know of your dietary requirements so we can accommodate you.

Let us know in advance of your stay and we can tailor some dishes for you to be coeliac friendly, lactose free etc.


Can I have breakfast/dinner even if I am not staying in your hotel?

Of course! Breakfast, lunch and dinner is available to non residents.


Can I also book breakfast online?

Breakfast is included in some of our online packages. For packages where breakfast in not included you can add it on at check in.


What time is breakfast served?

Breakfast is served from 7am to 10:30 am in The Atlantic Restaurant.


What is the best price for my date? How much is a room per night?

You can find the best price for your chosen dates on our website

We also have a range of special offers.


What is the Best Rate Guarantee?

We guarantee you the Best Available Rate by booking directly on our website.

If you find a cheaper price elsewhere within 24 hours of making your booking with the same booking conditions we will match that price and buy you breakfast!

No ifs, no buts, no maybes, just a guarantee of the best rate by booking directly with The Cork International Hotel.


What forms of payments are accepted?

Upon arrival at the hotel you will be asked for your credit card details and a pre authorization will be placed upon the card, this will be released within 48 hours. Those who do not have credit cards can pay using a laser or debit card. The full cost of your nights stay will be taken from you at this point. In additional to paying in full with a debit card a deposit of €50 per room will be taken and held until you are ready to depart the hotel.


Are you able to accept payments made with Apple Pay?

Cork International Hotel accepts payments made with Apple Pay. As with contactless credit cards, the limit is €30 per transaction.


I have questions about my bill. Who do I call?

Please call the hotel on +353 21 454 9800 with any queries you have over your bill


Do you have accessible rooms?

Yes, we do. Call us on +353 21 454 9800 to talk to one of our friendly team to book an accessible room.


Do you allow smoking on property? In the rooms?

Smoking is only permitted in designated smoking rooms. If you have not booked a smoking room then smoking is not permitted in bedrooms and will incur a €100 charge. Smoking is permitted outside the hotel.


What is Check in/Check Out time?

Check in is at 3pm and Check out is at 12pm.


I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

All reservations made through third party websites can only be changed by contacting the website in question.


Do you have onsite parking? How much is parking? Is it included in my room rate?

We have secure on site parking. Parking is free for overnight guest and restaurant customers.  We also have a range of stay, park and fly packages at very competitive prices.


Do you offer free shuttle service to and from the airport?

The hotel provides a complimentary airport shuttle to and from the terminal, every 30 minutes starting on the hour.


How do I get to the hotel?

Directions to the hotel can be found on our map and directions page.


How far are you from the City centre?

We are a 10 minute drive from Cork city centre.


What activities are there in the local area?

There is lots to do in the hotel, not to mind in the local area! We have our Little Aviators Kids Club and Private Cinema – as well as so many other attractions in the area such as Fota Wildlife Park, Rumley’s Open Farm etc.


What bedroom facilities are provided?

  • Spacious bathroom facilities
  • Interactive digital TV
  • 3000 track music library
  • Various teas, coffee & hot drinks facilities
  • Iron & ironing board
  • Power hair dryer
  • 24 hour room service
  • In-room express check out
  • Rollaway Beds suitable for children & Baby Cots are available upon request
  • Complimentary Newspapers and Magazines to download or read from around the world via our free Press Reader App for Android, Microsoft and Apple Products.
  • Superfast 300MB Wifi.
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